S.Gopee Construction is committed to the delivery of quality products and services.
The objectives of our quality policy which form part of our vision are:To be the company of first choice for all stakeholders to challenge and change the image of construction worldwide to be lean and agile in adopting work processes to complete with the world’s leading business.
The Management of S.Gopee Construction. is committed to ensuring that this Policy is implemented safely and in line with legislation, regulation, codes of practice and the requirements Quality Management Systems, by all employees within the company.
Continual improvement shall be achieved through the implementation of the Business process improvement meetings, audits, analysis of data, corrective and preventive actions and management review.
The aim of our quality management system is to ensure that:
• We deliver a quality service to maintain excellent customer relations.
• Customer satisfaction remains inherent to our business.
• Our customer’s requirements have been fully understood and met.
• All work is carried out consistently to a defined standard.
• We have the skills and resources to fulfil our customer requirements.
• Our staff are fully trained and involved in quality improvement.
• We strive to continuously improve our systems and procedures.
• We only use services that meet our own quality assurance standards.
• A professional approach to customer interface is maintained at all times.
• Any complaints are dealt with efficiently and within an acceptable time period.
S
.Gopee Construction recognizes the importance that the quality of our service has to the future of our business. Quality is a degree of excellence, which is ever changing. Every member of staff is involved in managing how we can improve today, tomorrow and long into the future. From the smallest procedure to the largest contract, quality is our passport to customer satisfaction and to our future business.